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Customer Love does not need to stop when your customer leaves your shop...

I got so used to "closed barriers" policies at carparks around me that the sign below in front of a local foodstore of a small German town really took me by surprise:

A big thumb up from me to #customerlove and #corporatesocialresponsibility. When it comes to making a true difference to our customers, it is up to us to think outside the box. It's too easy to fall in the trap of focusing on what's easier from an internal policy perspective rather than the customer perspective. But it can be those little things that show that you truly care.

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