About this Blog:
We see it as part of the purpose of Hafen Ventures to promote an open and honest discussions about creating exceptional customer experiences. We anonymise our examples to promote learning from good or bad examples in the spirit of our "feedback with a positive intend" culture.
So ... how about you? What feedback, stories and examples can you share? Maybe you even experienced exceptional customer care? It would be fantastic if you could share those stories with us! Let's start exploring exceptional customer care now!
So, go ahead and explore our site. There will be more to come - watch this space!